Spectrum Offshore Limited and our group companies (hereinafter referred to as “we” or “us”) are committed to protecting and respecting your privacy and personal data. Under data protection law, individuals have a right to be informed about how we use any personal information we hold about them.
This privacy notice is provided to make you aware of how and why we process any personal data that you give to us, or any that we may collect from or about you. It applies to all products, services and any other circumstances where we collect your personal data. It provides you with information that must be provided under the EU General Data Protection Regulation (GDPR).
We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this notice on a regular basis.
What Types of Personal Information About You Do We Process?
Personal information that we may process in connection with our products and services if relevant, necessary and accurate includes:
Personal and contact details, such as title, full name, job title, employer, department and contact details
- Records of how and when you contact us
- Products, services and events you have been interested in
- Information gathered using cookies in your web browser
- Any information you provide to us via telephone, emails or other digital media
How Do We Collect Your Data?
We collect information from the following sources:
- Directly from you, for example when making an enquiry about our services or providing a service to us
- Information generated when you use our website
- Publicly accessible professional profiles such as LinkedIn
- Information collected from other third parties
The above data will be stored on secure company servers and other IT systems such as email.
Why Do We Collect Your Data?
We use your personal data for the following purposes:
- Managing services we offer to clients
- Performing our products, services and internal processes
- Improving the operation of our business
- Monitoring and recording communications with you and our staff
- Direct marketing communications by SMS, email, phone, post and/or social media
- Complying with legal and regulatory obligations
- Sharing information with business partners and sub-contractors where necessary to provide requested services
- Responding to queries and complaints
- Responding to and defending against legal claims
What Is Our Lawful Basis for Using Your Personal Information?
We only collect and use personal information about you when the law allows us to. We rely on the following legal bases to use your personal data:
Where we need to share your personal information with people or organisations in order to run our business
- To meet contractual obligations where it is needed to provide you with or receive from you a service, such as:
- Updating our records, ensuring we still have your correct detail
- Contacting you directly to organise service delivery or to provide service proposals
- Where it is in our legitimate interests to do so, such as:
- We might require your data for legitimate interests and will process your data in a way which might reasonably be expected as part of the running of our business and which does not materially affect your rights, freedoms or interests;
- To manage our business operations, including accounting
- To carry out monitoring and to keep records of our communications with you and our staff
- For direct marketing communications. We may send marketing to you by SMS, email, phone, post and social media where we think it may be of interest to you. You are of course free to opt out of hearing from us by any of these channels at any time
- Where we need to share your personal information with people or organisations in order to run our business
Data Sharing with Third Parties
We do not sell your information to third parties. However, we may share information with:
- Group companies
- Governmental and regulatory bodies such as HMRC
- Service providers including hosting providers, IT support providers and document storage providers
- Sub-contractors involved in delivering services or quotations to clients
We take steps to ensure all third-party partners comply with data protection legislation.
How We Protect Your Data
We take the security of your data seriously. Internal policies and security controls are in place to ensure your data is not lost, destroyed, misused or improperly disclosed.
We also maintain procedures for managing suspected or actual data breaches and will notify affected individuals and regulators where required by law.
How Long Do We Retain Your Information?
We do not retain identifiable information for longer than necessary to fulfil contractual obligations or manage business relationships.
As a business-to-business supplier of services, we generally retain information only while you remain employed in a relevant position or act as a representative of a supplier or client.
How and When Can You Withdraw Your Consent?
Where processing is based on your consent, you may withdraw this consent at any time by contacting us using the details below.
Updating Your Information
You should inform us if your details change using the Contact Us section of our website.
Transferring Data Internationally
Where personal data is transferred outside the European Economic Area, this will be carried out in accordance with data protection law and only after obtaining your consent.
No Obligation to Provide Data
Certain products or services may not be available if you choose not to provide required information. Where information is optional, this will be made clear.
Your Rights
As a data subject, you may have the following rights:
- The right to withdraw consent
- The right to be informed about processing activities
- The right to access and obtain a copy of your data
- The right to correct, delete or restrict inaccurate data
- The right to request deletion where data is no longer required
- The right to object to processing causing damage or distress
- The right to stop direct marketing communications
- The right to object to automated decision-making
- The right to request restriction of processing
- The right to request transfer of your personal data to another party
To exercise any of these rights, please contact:
Email: [email protected]
Postal Address:
Spectrum Offshore Limited
Stirley House,
Ampress Lane,
Ampress Park,
Lymington,
Hampshire,
SO41 8LW
Complaints
If you have concerns about how your personal information has been collected or used, please contact us in the first instance.
You may also make a complaint to the Information Commissioner’s Office (ICO).
Contact Us
If you have any questions or require further information regarding this privacy notice, please contact us at: